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Why Over 10,000 Teams Trust Us With Their Customer Feedback
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Our customers regularly get a 80%+ response rate.
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Reduce customer churn by addressing customer issues in real-time.
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Increase positive reviews and word-of-mouth across multiple platforms.
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We meet or exceed all GDPR requirements and work with many Fortune 500 companies.
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Start sending surveys in as little as 2 minutes–no development required.
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Be prepared for your response rate
Take action on all your feedback – you might be surprised just how much you will get.
“Our 80% response rate is unheard of.
The really cool thing is, 66% leave us a comment too”
–Jon D.
“Our community is at the very core of what we do at Glossier, so providing the highest level of customer service is a must for our team. CT gives us important insights that we use to constantly improve our processes and ensure that our standards of excellence are being upheld.”
“We have been completely blown away by the results of using CT. In the first 3 months, we had x6 the number of responses we hoped for. It’s easy to share internally, enabling teams to see live data on their own personal ‘thermometers’ so that they can see the effect they are having and strive to improve even further.”
“After firing up Customer Thermometer, the comparison with our previous results was unrecognizable. If we ever received more than 100 completed questionnaires in a year I’d be stunned. Today, we get around 5,000 feedback responses per month!”
